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V6 Box keeps buffering

Hi, we are new to Virgin media, we got the ultimate package with 2 x V6 boxes fitted a couple of weeks ago, I haven’t checked the second box, but when watching anything on demand/catch up on the living room box we are getting constant buffering issues?? Surely this shouldn’t happen with this bundle, I need to resolve it as the wife keeps giving me the look that says- you wanted to move provider - why??
any advice greatly received

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Re: V6 Box keeps buffering

Sounds like it might be a V6 to Hub connection issue. How are you connecting the V6's to the Hub? Wifi or ethernet cable. If wifi can you connect (temporarily) on a Cat5e or better ethernet cable and see if they work ok then. If they do it suggests that you may need to improve the wifi at their locations - or use powerline adapters (if possible).

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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