Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
202 Views
Message 1 of 3
Flag for a moderator

V6 Box intermittent flashing

Hi My V6 box has stopped working and has following:

Intermittent white and red flasing light

Green flashing wifi light

Does anyone know what may be causing this

Thanks

 

0 Kudos
Reply
Highlighted
  • 130
  • 13
  • 21
Forum Team (Retired)
Forum Team (Retired)
177 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: V6 Box intermittent flashing

Hi

Sorry to hear you're having this problem. I work in the field for virgin media and hopefully I can help you. You'll need a new V6 STB and for that you'll need to get in contact with virgin media. Download the virgin media connect app and you'll be able to contact virgin through there. 


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
172 Views
Message 3 of 3
Flag for a moderator

Re: V6 Box intermittent flashing

Many Thanks for your reply- Are you saying I need a replacement V6 unit

0 Kudos
Reply