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garretm
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V6 Box cuts out

My V6 box cuts out picture randomly on TV after 30mins and shows TV connection error ? Need support?

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japitts
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Re: V6 Box cuts out

Any error message generated by your V6 would usually have an error code associated with it, which you can lookup here 

Although not a cast-iron rule, if the error doesn't have a code, it's possibly being generated by your TV not the VM box. Check you have the correct HDMI inputs selected.

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garretm
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Re: V6 Box cuts out

Thanks - we checked the HDMI cables and all inputs once again - all seem to be ok with a video output set auto at 1080 . We will see if this fixes the issue , thanks for the insight 

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garretm
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Re: V6 Box cuts out

Hi - an engineer came in the end and put it down to hard drive failing and changed box, since then its all been fine...thanks for the support
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