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SXWolfgang
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V6 Box Missing Cable Adaptor IEC

Hi

I received my V6 box today and in true Virgin Media fashion nothing is straight forward. The box is missing the ‘cable adaptor.’  I found another forum post where they call it an IEC adaptor. I took the entire box apart to see if it was hiding and it is definitely not there  

 

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Paul_86
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Re: V6 Box Missing Cable Adaptor IEC

Hi 

 

Can you list what you do have? 

I can tell you if anything is missing.

Cheers 

Paul 

 

I am a Virgin Media field technician. All and any advice given is based on my experience in the field or my personal experiences with my own equipment at home. If my answer was helpful to you please mark as helpful or consider leaving some kudos.

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SXWolfgang
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Re: V6 Box Missing Cable Adaptor IEC

Hi

Instructions, white Ethernet cable, black HDMI cable, Plug, power adaptor (black box), V6 box, remote control, spanner

I am missing the small white cable that fits to the back of the V6 box and then to the coaxial cable. It’s called an ‘adaptor cable’ in the instructions. 

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Paul_86
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Re: V6 Box Missing Cable Adaptor IEC

So do you already have a coax cable? 

Sound like the fly lead. 

I'd suggest sending a text to the number outlined below and they can get that sent out to you... 

Make sure you specify it's the Flylead for V6. 

 

Kind regards

Paul 

There are 3 other ways to contact Virgin media via website live chat www.virginmedia.com
Via the myvirginmedia app - Help
Or sending a text to 07533051809

I am a Virgin Media field technician. All and any advice given is based on my experience in the field or my personal experiences with my own equipment at home. If my answer was helpful to you please mark as helpful or consider leaving some kudos.

¤ Why not save yourself £50 by referring a friend to Virgin Media. For more info please DM me ¤


Here to help! I'm a technician helping out whilst working from home. Find out more


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SXWolfgang
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Re: V6 Box Missing Cable Adaptor IEC

Hi

i keep trying to add a picture but it won’t let me. But that description sounds correct. It screws onto the coaxial cable that currently connects to the existing box and then you plug the other end into the V6. I have just text the number you gave me

thanks

Jim

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Paul_86
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Re: V6 Box Missing Cable Adaptor IEC

No Problem Jim. 

Cheers

Paul.

I am a Virgin Media field technician. All and any advice given is based on my experience in the field or my personal experiences with my own equipment at home. If my answer was helpful to you please mark as helpful or consider leaving some kudos.

¤ Why not save yourself £50 by referring a friend to Virgin Media. For more info please DM me ¤


Here to help! I'm a technician helping out whilst working from home. Find out more


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Geoff501
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Re: V6 Box Missing Cable Adaptor IEC

https://www.amazon.co.uk/Connector-F-Connectors-Adaptor-Satellite-Converter-Male-Coax/dp/B07DGPVBQL/...

If that fails another poster had a good idea.


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Roger_Gooner
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Message 8 of 18
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Re: V6 Box Missing Cable Adaptor IEC

It is not a fly lead that's needed, this is the missing IEC connector (shown next to a biro).20181126_001138_15pc.jpg

 

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
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SXWolfgang
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Message 9 of 18
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Re: V6 Box Missing Cable Adaptor IEC

Thanks Geoff. I have ordered one as the text support isn’t really working (massive delays due to the current climate I expect) 

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Paul_86
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Message 10 of 18
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Re: V6 Box Missing Cable Adaptor IEC

As a technician for VM we call this a flylead. 🙂

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