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t-c-w
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V53 error

I now have an error code - V53 - on all TiVo boxes in my house for ITV3+1 (channel 174). I've rebooted to try and solve the problem - doesn't. I've also checked online and there are no outages in my area. As discussed earlier, I cannot phone to report any problems as my landline's not working due to a technical problem for which an engineer is booked on Monday.

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japitts
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Re: V53 error

As per error code help , this is likely a signal error.

You've not mentioned ITV3-SD, and if you have problems with ITV3+1, that channel happens to be on the same broadcast frequency and should also be affected (along with quite a few others)

If you have access to another phone, I'd suggest calling the status line on 0800 5610061 (to check for any area faults) , otherwise calling in on 0345 4541111 to report this. Brucie bonus, that if you already have a tech booked for Monday, they could probably deal with this at the same time.

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t-c-w
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Re: V53 error

No, both ITV3 SD and HD are absolutely fine, it's just +1. Spoke to an adviser this morning who said that this code is being reported a lot in my area and they'll be sending somebody out on Monday to check locally. Miraculously, my landline's working again this morning so I've cancelled the technician for Monday. Thanks for the advice.

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Martin_N
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Re: V53 error

Hi t-c-w,

 

Thank you for your post. I'm very sorry to hear about the issue you've been having with your service. 

 

Just to confirm was the engineer visit for your landline or Tv issue?

 

^Martin

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