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john44511
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V360 box error code new install

Just had the new V360 box delivered. No instructions about activation.

Just plugged it in and it boots up to an error code, settings retrieval error CS1010

Am I supposed to get an activation text, I haven't had anything.

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newapollo
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Re: V360 box error code new install

Hi john44511,

If you didn't receive the activation text then you need to phone to get your box activated. 0800 953 9500.

You will need the box serial number, and your account and area number

Dave

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john44511
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Re: V360 box error code new install

Thanks for the quick answer, I have done that now and everthing is working correctly.

My initial impression of the v360 box is that it is a big improvement over the old box.

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newapollo
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Re: V360 box error code new install

Hi again john44511,

Thanks for the update.

I'm pleased it's all working for you now.

I didn't get the invite for the new box, however I used the weblink to register my interest, and am watching with interest how people are getting along with it.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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