Sorry to read the sad news of your husbands passing. Sending you upliftment and support.
Error V273 is a network connectivity error.
Do you only see that error when using catch up TV or do you also see a lot of "To be announced" messages when scrolling through the EPG?
If so that would seem to confirm that there's a problem with the internet, as that's needed to both populate the EPG and also to run on demand and catchup services.
Is the V6 box connected to the internet using an ethernet cable attached to the hub, or is it a wireless (wifi) conenction?
If it's an ethernet cable double check it hasn't come loose.
Have you tried reconnecting to the network?
Home - Help and Settings - Settings - Network - Connect to the Virgin Media service now.
The Service you do for others is the rent you pay for your room here on Earth - Muhammad AliLove, love and love, forever - Pele
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