Help!! I can see a lot of V210 error code messages posted - I’ve had my V6 box for 2 weeks and I’ve never been able to get catch up, on demand, search, apps etc . I’ve rang Virgin so many times and spoken to a technician. I don’t know what else to do? Ethernet cable and WiFi seem be be OK. I’m very disappointed.I’m actually missing my clunky TiVo box. Can anyone help ?
sorry had to amend my Sainsbury's order before 11pm, I wasn't ignoring you.
One final check to make. Go round all the Virgin cables and make sure they are tightly connected/screwed in.
Once that's done please go to the top of this page and click on Check service status ( you might have to log in) This might show if there are any issues in your area. If it doesn't show any then please click on Run Test for the TV and see if it brings up anything
If there's still no change, or it tells you to contact tech then you need to say:-
I’ve had my V6 box for 2 weeks, my old Tivo had no issues but now I'm unable to use catch up, on demand, search, apps etc.
I have no problems browsing the internet. All the Virgin cables are tightly connected/screwed in
The V6 is connected by ethernet cable, and I have rebooted both router and V6. There's a solid white light on the router.
The program guide is populated. and I have no problems viewing live TV. There are no apps are showing on the box
I've been into network settings on the V6 and reconnected, no change
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali