Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

V202 error on all On Demand content

VMViewer
Fibre optic

on ‎22-06-2022 10:06

Yesterday we switched packages from an old legacy Mix bundle to the Maxit TV tier.

All the channels we didn't get before are now viewable, but when trying to access any On Demand content we get a V202 error:

'Show Unavailable

The show is not currently available. (V202)

Please try again in a few minutes.'

We've tried rebooting the V6 box multiple times and appliny the Channel Refresh in TV Care, but it still isn't working.

0 Kudos
2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

on ‎22-06-2022 10:38

Is this the same for "CatchUp" content as well as stuff that's potentially "BoxSet"?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos

newapollo
Very Insightful Person
Very Insightful Person
In response to japitts

on ‎22-06-2022 12:26

Hi @VMViewer 

There may be an issue or planned work in your area according to

https://www.virginmedia.com/help/virgin-tv-error-codes/v202 

Have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.

If nothing is showing  you could also try the  Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos
Top