on 22-06-2022 10:06
Yesterday we switched packages from an old legacy Mix bundle to the Maxit TV tier.
All the channels we didn't get before are now viewable, but when trying to access any On Demand content we get a V202 error:
The show is not currently available. (V202)
Please try again in a few minutes.'
We've tried rebooting the V6 box multiple times and appliny the Channel Refresh in TV Care, but it still isn't working.
on 22-06-2022 10:38
Is this the same for "CatchUp" content as well as stuff that's potentially "BoxSet"?
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on 22-06-2022 12:26
There may be an issue or planned work in your area according to
Have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.
If nothing is showing you could also try the Service Status number 0800 561 0061. This often gives details of more local issues down to postcode level.