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Usage Charges

I have an £11.99 Usage Charge each month on my bill. I can no longer be Netflix as I cancelled that months ago. 
Any feedback please?

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Re: Usage Charges

Hi this is a public forum so bills can't be solved or discussed on here, phone 150 free from a virgin phone or 0345 454 1111 from any other phone, go down the bills and payments route. Regards Micky
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