Virgin Media Community

[linmarie]

hi all, 

my 85 year old father in law wants to watch the football on amazon Prime (of which he is a member) but he hasn’t got a v6 box. 

My questions are ; firstly, could we order a v6 box for him, 2nd, how much would it cost and thirdly, could it be installed for him? We are 100 miles away and both he and us live in tier 3 areas. Any suggestions? 

[LittleMick73 · Accepted solution]

Hi simpler to get an Amazon fire stick, as if you are not the account holder its difficult for virgin to deal with yourselves. Regards Micky

[linmarie]

thanks, I'll look into that - only it says on the website that you can nominate another family member to manage your account but I can't find anything that explains how. 

[japitts · Accepted solution]

If a nominated family member can quote the full name of the account holder and their password, that is normally sufficient for third party authority.

Edit: As far as installing goes, the V6 needs two connections.. 1: The incoming co-ax carrying your TV signals, same as any VM box. 2: Either a (reliable) WiFi or (ideally) Ethernet cable to your VM superhub for the internet.

TiVo > V6 swaps can often be done using self-install "Quick Start" with no need for an engineer visit.

[LittleMick73]

---

@linmarie wrote:

thanks, I'll look into that - only it says on the website that you can nominate another family member to manage your account but I can't find anything that explains how. 

---

Just to add you also need broadband for a Amazon fire stick