Virgin Media Community

[liamc85]

Hello,

I've upgraded my TV & Broadband last night, was wondering how long it usually takes?

Regards

Liam

[newapollo]

Hi Liam,

if you did it online it's usually up to 48 hours.

If you did it over the phone it's usually immediately. Try rebooting, if that doesn't work you can try searching for missing channels

Help & Settings > Help > TV Care > Missing Channels. Let it perform that for about 15-20min, and then restart your box 

[liamc85]

Hi,

Yes it was completed online, thanks for the information.