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Upgrade current V6 box to 360 while in contract.

Wandso
Joining in

I'm still in contract until May 2023.

I would like to upgrade my V6 box to Virgin 360 and require two 360 minis.

Virgin media customer services via whats app were a bit vague and said,

'If you make any changes while in contract you will be charged pro rate charges'.

I asked how much would that be, they came back and said 'The charge is auto calculated by the system and could not say?

Do I have to wait until contracts end before I change anything and how much is the pro rate charge?

Thanks

 

2 REPLIES 2

Wandso
Joining in

Hmmm don't think I will bother with the 360 update after reading this. Re: Virgin 360 sucks - Virgin Media Community - 4911396

japitts
Very Insightful Person
Very Insightful Person

For starters, you're much better off adding your multiroom boxes as V6 - they will be fully functional with their own hard drives.

If you then choose to voluntarily convert to TV360 later, you'll have 3 TV360 masters with hard drive storage. Once you've converted to 360, additional boxes are minis without HDD.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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