Menu
Reply
LynnieD
  • 5
  • 0
  • 0
Tuning in
205 Views
Message 1 of 3
Flag for a moderator

Upgrade Installation

Hi

I'm getting the V6 upgrade fitted tomorrow, I've been upgraded to ulitmate Oomph package and get an additional V6 box in my bedroom.  For this an engineer has to come out.

Appointment booked between 1-6pm, do they normally ring before to give a heads up?  Tried ringing Virgin but taking ages to get through.  Don't want to take the afternoon off work when I only work around the corner.

 

Thanks

Lyn

0 Kudos
Reply
Christy_D
  • 1.44K
  • 204
  • 233
Forum Team
Forum Team
203 Views
Message 2 of 3
Flag for a moderator

Re: Upgrade Installation

Hi there

Yes you should receive a pre-call from one of our technicians to let you know when they are on route. 

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


LynnieD
  • 5
  • 0
  • 0
Tuning in
180 Views
Message 3 of 3
Flag for a moderator

Re: Upgrade Installation

Thanks for the reply, thats great I can relax now 🙂 

0 Kudos
Reply