My box froze a week ago and after I rebooted it we have been unable to watch recordings. All recordings are now pixelated and stuttering. Also if we pause a live channel and then start it we get the same issues.
Similar issues here but almost 2 months now. Not on every recording but its pretty regular, box now freezes and restarts as well. Trying to get through to CS at this time is understandably difficult which is why I put up with it for so long but it's getting ridiculous....