My Virgin Media tv channels used to work, but I have not used them in several months and now they cannot be found.
I used to be able to turn on my JVC smart TV with the remote for the tv, then click on any button on the VM remote and the VM tv settings/channels/etc would appear.
I have tried finding channels on each TV source and switched over which HDMI slot the VM box was connected to but that hasn't done anything. I think the TV is trying to access the Freeview channels (and failing to do that too).
I have two boxes for VM Wifi and TV -- the wifi box is a Hub 3 (I think) and the TV box looks very, very similar but without the slight slant shape (I'm sorry, I have no idea what type, but if it helps I got it in 2017). I've attached a photo if you can tell what type they are by sight.
I've turned everything on and off from the boxes, but no luck with that. There are also no service problems in my area. All cables appear to be secure too.
Any help would be appreciated! Thank-you