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BinghamBloke
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UKTV Play missing On Demand content

Due to a failed TiVo I lost loads of recordings I had not watched and some of them were Taskmaster Series 6 & 7.

I thought part of the dispute between Virgin and UKTV was the fact they wanted to supply the on demand content as well as the live channels?

Well Series 6 & 7 do not exist through catch up on the V6 however they do exist on the UKTV Play app.

No doubt there is far more content than just that missing but I have not attempted to watch any further as S8 is being repeated right now.

If this is a fault can it be corrected please?

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Lee_R
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Re: UKTV Play missing On Demand content

Thanks for the post BinghamBloke

I am really sorry to hear you're currently unable to fully enjoy your TV experience.  I am going to feedback your issue to the relevant team, to establish whether or not this is an error. Or if the broadcasters need to send us an update.

I hope to get back to you soon regarding this.

Regards


Lee_R

BinghamBloke
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Re: UKTV Play missing On Demand content

Any update on this please?
I see no change in the availability of it on demand
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Emily_G
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Re: UKTV Play missing On Demand content

Thank you getting back to us Binghambloke.

 

We're just currently following up on this with the team, we'll let you know soon as we hear back from them.

 

Thank you, Emily.

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BinghamBloke
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Re: UKTV Play missing On Demand content

A month has gone by since I originally asked. I can't imagine it is a priority question but anything would be good. Daves biggest programme is not available on demand and I would have thought if you had agreed a deal for this you would be sorting it out.
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Robert_P
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Re: UKTV Play missing On Demand content

We are still chasing this BinghamBloke, apologies for the time this is taking and we'll hopefully have an answer for you soon.

 

We appreciate your patience.

 

Rob

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BinghamBloke
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Re: UKTV Play missing On Demand content

Coming upto 2 months.
I have worked out your method of fixing this as if you leave it long enough to get an answer all the series will have been repeated.
Series 7 is being repeated this week so I am recording it again.
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chrispy1
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Re: UKTV Play missing On Demand content

I find this very annoying that you can't get any of these catch up services on VM. You used to be able to but since that dispute with UK TV last year it's never reappeared.

Actually their method of fixing is don't say anything and hope you go away.

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BinghamBloke
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Re: UKTV Play missing On Demand content

The thing is all the content was there after the dispute as I was using it.
Then it's almost like Virgin have gone this is taking up too much space and maybe not used much so let's gp back to only the most recent stuff.
I am up for renewal next month and with my salary being cut and the services getting worse I will be loking at my options for sure.
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nbaker
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Re: UKTV Play missing On Demand content

I noticed that on the UKTV Play website that The Brokenwood Mysteries seasons 1-6 are available on-demand yet via Virgin Media only season 6 is available.

Can this be fixed?

Kind regards

Nigel.

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