Fair enough. A V6 gets its internet from your home-hub, it's not inbuilt like the TiVo.
I you're using Ethernet, it therefore follow that one out of the following probably applies...
1: Duff Ethernet cable
2: Duff Ethernet port
3: Your home internet (VM broadband) is down.
Given you're posting on here, I'll take 3 as eliminated for now. If you follow Home > Help & Settings > Settings > Network, what is reported in the top-right?
If you unplug the Ethernet from your V6, what happens in this screen?
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