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Tv upgrade

Recently changed my package and added sky cinema, however still saying I need to upgrade to watch on demand and don’t have any sky movies active. This was 2 weeks ago is this normal? 

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Re: Tv upgrade

No. Call in and check that the upgrade has been applied and your channels have been updated.

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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