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Inky1897
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Tv remote

Anybody  else having  trouble with your remote we have had 4 in 8 months very poor quality buttons  keep getting  stuck  not working properly just ordered another one trying to charge me  10 pounds for it 

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japitts
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Re: Tv remote

You're not exposing your remotes to sticky liquids are you?

It might sound silly, but it's not a common problem so I'll ask to save someone else wondering!

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Sasha_W
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Re: Tv remote

Hi @Inky1897

 

Welcome to the forum page and thanks for posting this on here. 

 

From looking at your account via your forum information, it does look like you spoke to our team very recently as you have also suggested. 

 

Did the remote get ordered for you as on the account it does look like a replacement was requested to be sent out. 

 

Just let me know if you do need our help today as more than happy to help if so. 

 

Thanks 

Sasha - Forum Team


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