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Tv channels missing

Hi 

new customer. We have set up and all channels apart from bbc1 and channel 4 are missing. I have tv maxit subscription and have checked the local area and no issues. I would be grateful for some help with this 

best wishes

julia 

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Re: Tv channels missing

Hi,

My name is Darryl, I am field engineer isolating at home.

If you could message me your account number and area code.

I will see i can help......

 


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Tv channels missing

Hello. 

 

Please go to settings and go to network and select connect to virgin media server. Do this a few times then reboot the box and let me know how you get on. 

 

Cheers 


Here to help! I'm a technician helping out whilst working from home. Find out more


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