Menu
Reply
NoodleDoodle
  • 2
  • 0
  • 0
Joining in
710 Views
Message 1 of 3
Flag for a moderator

Tv box keeps turning off

My tv box keeps turning off, not on to standby, literally off with no lights and isn’t recording anything from the TV guide. When I notice I have to restart it and then it works. It has turned itself off while we have been watching it and while it’s been on standby. I’ve done the test on the app and it says there’s an issue but doesn’t say what the issue is.

0 Kudos
Reply
Spencer_A
  • 116
  • 18
  • 41
Forum Team (Retired)
Forum Team (Retired)
705 Views
Message 2 of 3
Flag for a moderator

Re: Tv box keeps turning off

Hello,

Is your box out in the open or is in an enclosed space? if the latter it could be an overheating issue

Here to help! I'm a technician helping out whilst working from home. Find out more





Why not try our text messaging service? It's a great way to get help with your services.

Just send your query to 07533051809 and we'll text you back.

We're open 8am - 8pm Monday to Friday, 8am - 5pm weekends.

If my post has helped you at all please mark it Helpful or give a Kudos, thanks!
0 Kudos
Reply
NoodleDoodle
  • 2
  • 0
  • 0
Joining in
653 Views
Message 3 of 3
Flag for a moderator

Re: Tv box keeps turning off

It’s out in the open and in the same place it has been for over a year with no issues. Thanks 

0 Kudos
Reply