3 weeks ago
The tivo box keeps blinking off while watching I have checked all connections swapped all leads and plugs but it still does it. I have turned everything off and back on. And pressed reset buttons. Nothing works.
if I use the tv not on TiVo it works ok
Go to Answer
2 weeks ago
Welcome to our forums and thank you for reaching out. I do apologise that you've been having trouble with your TV box.
I've taken a look at the backend of your services and can't see any instantly obvious cause for this, although there do appear to be a number of errors showing against the box itself.
When this happens, does the screen go blank only briefly then come back, or does the box completely switch off and you have to start it up again?
Have you noticed whether it occurs when watching both live channels and pre-recorded/On Demand content, or is it when using any function?
Only seems to do on live programs not noticed if on demand is affected
@kimmedwaylocal wrote:Only seems to do on live programs not noticed if on demand is affected Kim
Can you try watching OnDemand - pick a CatchUp programme - and see if it happens there? Also if you pause a live TV programme and are watching it "delayed"... same question?
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Doesn’t blink on On Demand but blinks on Netflix which is played through Tv box. Doesn’t blink on prime which is played through internet
Is live TV affected?
Are recorded programmes affected?
What're your video output settings? Home > Help & Settings > Settings > Video output
Live, demand and pause play back are all affected.