on 26-12-2021 20:47
Hi, I am constantly having to turn off audio description when watching any of the itv channels, it automatically turns on if I change channels.
After looking through some older posts I can see this is problem that many people are having.
Any known solutions for this?
on 26-12-2021 22:06
There's been a few posts about similar issues, but I'm not sure that necessarily extrapolates to "many people" having the same problem.
Have you tried toggling AD via the audio settings menu? Home > Help & Settings > Settings > Devices > Audio?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 29-12-2021 08:58
Good morning @Not-happy1
Welcome back to the forums and thank you for taking the time to post.
I am sorry that you have had some issues with audio description.
Have you managed to follow the advise from japitts? If so has it worked?
Could you let me know what set top box you have?
Kind regards,
Zak_M