If the activation of the new box was done less than 14 days ago then you should hopefully be able to transfer the settings over, but you won't be able to transfer recordings from one box to another.
@Carley_S I hate to say this, but I refer you to post-3 above.
The website that claims to do this, says all the right things - but it doesn't work. Hasn't done for a couple of years now.
@scurtis The only links I can find, are now dead - even less encouraging. If Carley can find a working link or you can post a photo of the instructions you've received, I would love to be proven wrong.
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