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GC50
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To be announced on TV guide?

I’ve just reconnected my extra view box after 6 months in the cupboard and the TV guide shows ‘to be announced’ on every channel. I’ve tried resetting but to no avail. Any ideas to remedy this?

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ozsat
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Re: To be announced on TV guide?

Go to:  Help & Settings  ->  Settings  ->  Network  -  Connect ...

Wait for it to finish before re-checking.

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VIVID 600 (690/44mb) in Area 31
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GC50
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Re: To be announced on TV guide?

Tried that but it has been stuck on preparing to load for what seems like a couple of hours 

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SpacePhoenix
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Re: To be announced on TV guide?

Does the box possibly need re-activating?

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ozsat
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Re: To be announced on TV guide?

It will take a while - it does this several times a day automatically and you switched it off for months.


@GC50 wrote:

Tried that but it has been stuck on preparing to load for what seems like a couple of hours 


 

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VIVID 600 (690/44mb) in Area 31
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LittleMick73
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Re: To be announced on TV guide?

Hi if that hasn't worked the box needs reactivating the activation no is 0800 9539500 have your account no area code and serial number of the relevant box to hand. Regards Micky
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