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PhilD800
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Tivo to V6 upgrade

We have an old Tivo box which seems to be getting slower when accessing BBC iPlayer.  It now takes an age.  I have avoided contacting Virgin about it over the past few months (doing the Covid lockdown period) as they have indicated that they only want essential calls.  I can't find any information on the site about changing my box for the V6 which I understand from other users is somewhat faster.  I followed a link from another posting but it did not take me anywhere relevant.  Can anyone help please? 

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newapollo
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Re: Tivo to V6 upgrade

Hi Phil,

I would suggest if you are out of contract to call up and speak to retentions 150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues

You may get a double bonus, a less expensive package and a swap to a V6. It doesn't hurt to ask

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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