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SharronF72
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Tivo recordings, black Screen, still hear the recording

Hi all. Over the last few weeks, all of the family have experienced a black screen (whilst still being able to hear the content) when we try and watch recordings from the Tivo V6 box. I've tried restarting the box - this works sometimes, sometimes not, and besides is a real phaff. 

What's the problem and what's the solution please! My kids are doing their ticket!

Thanks in advance

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SharronF72
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Re: Tivo recordings, black Screen, still hear the recording

FYI, I've also tried a new HDMI cable...

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Alex_RM
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Re: Tivo recordings, black Screen, still hear the recording

Hi SharronF72,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear there's been some issues with your recordings, I'm not able to locate any details for you, so I've popped you over a private message to get a bit more information from you. (purple envelope, top right hand corner)

 

Alex_Rm

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