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ronaldmclay
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Tivo credit on bill

Hi,

 

I signed in to my virgin media online account and checked on my latest bill which shows that I made changes to my account on the 21st august. I did not make any changes whatsoever. It shows all services removed then all services added along with a £40 tivo credit...

Any ideas? here are some screenshots. https://prnt.sc/ulydj4 & https://prnt.sc/ulydse

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ozsat
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Re: Tivo credit on bill

I had this too earlier in the year and was told it was to do with the package I was on - same amount.

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