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Tivo box stuck on red ?

Hi TiVo box won’t turn on tried resetting and turning off still not coming on ?? 
just stays on the red light ! 
how do I book an engineer ? 
thanks in advance 😊

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Re: Tivo box stuck on red ?

Hi.
Send me a pm with postcode, account number and area code if you know this and I will look into it for you.
To PM me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

Thanks Scott

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Re: Tivo box stuck on red ?

Hi Scott not giving me the option to message you ? 
I did speak to an engineer who was working next door to me and he said because it had not been turned on for so long  they don’t like starting back up??

its the box in the conservatory so not been used in ages ?? 

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