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Tivo box not booting up

Stu1974
Joining in

on ‎01-12-2023 15:51

Tivo 6 box stuck in loop.

Since fault yesterday with service my Tivo box is stuck in loop start up. Is this linked to fault with service or box itself. No tv for 24hrs. 

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japitts
Very Insightful Person
Very Insightful Person

on ‎02-12-2023 09:56

Without knowing what the service fault you're referring to is, it's tricky to be sure - but boxes stuck in boot loops are rarely caused by area faults.

You've posted in the V6 forum but referred to a TiVo. The following sequence may recover a V6 stuck in the boot-loop and avoid the need to report your service fault, it won't work on a TiVo.

Turn off the V6 at switch; then on the V6 box hold down both the power button and the +button at the same time. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. The box should reboot, the power button should turn blue, and it should reset and boot up normally

 

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Sabrina_B
Forum Team
Forum Team

on ‎04-12-2023 11:16

Hi @Stu1974 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues that you are having with your TIVO box.  We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina

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