Menu
This website uses cookies. By clicking OK, you consent to the use of cookies. Click Here to learn more about how we use cookies.
OK

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
darrdav
  • 1
  • 0
  • 0
Joining in
275 Views
Message 1 of 3
Flag for a moderator

Tivo box is flashing red and white

3 weeks ago

HI

My tivo box is flashing red and white and the screen is stuck on " starting up..." .

Have unpluged and restarted but still nothing , any ideas ?

0 Kudos
Reply
japitts
  • 10.6K
  • 1.49K
  • 2.14K
Very Insightful Person
Very Insightful Person
267 Views
Message 2 of 3
Flag for a moderator

Re: Tivo box is flashing red and white

3 weeks ago

A box that won't bootup, has a fault.

Your best bet is to call VM to report this. 150 from a VM phone or 0345 4541111 from another phone, choose the "I have a fault" options.

Virgin staff respond on these board, but it's not a real-time response and you might be waiting a few days.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Paulina_Z
  • 525
  • 16
  • 34
Forum Team
Forum Team
221 Views
Message 3 of 3
Flag for a moderator

Re: Tivo box is flashing red and white

2 weeks ago

Hi @darrdav,

 

Welcome to our Community Forum! Thank you for your first post, we really appreciate it.

 

I'm sorry to hear that you're experiencing this TV error! Thank you for @japitts for their great advice! I can see that you contacted our technical team about this. 

 

Please keep us updated with this issue. Please let us know if you need any further support.

 

Thanks,

Paulina_Z
Forum Team



New around here? To find out more about the Community check out our Getting Started guide
0 Kudos
Reply

Digital life blog

News

Help videos

Help forum