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Annb007
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Tivo V6 box noises and freezes

My Tivo box in the main lounge makes screeching noises then freezes. I have to reboot every 1-2 hours. After rebooting the box works but nothing changes and the screeches start again. On one occasion a message in green came up on screen stating DVR issues turn off the box and restart, if the problem persist contact customer services

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japitts
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Re: Tivo V6 box noises and freezes

Your V6's hard drive has failed and your box needs replacement.

Call TV Faults on 150 (or 0345 4541111) and they should arrange the necessaries.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Annb007
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Re: Tivo V6 box noises and freezes

Sorry I missed your reply. yes it had to be replaced. Thank you.

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Katie_WT
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Re: Tivo V6 box noises and freezes

Thanks for popping back to the thread and letting us know - glad that it all got replaced for you. 

 

You know where we are if you need anything further from us

 

Stay safe 

Katie - Forum Team


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