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Tivo Replacement with V6 Box

I have 2 x V6 Box and a Tivo Box, with the announcement made yesterday about V6 Box  replacing the Tivo Box does this include me, I've already got 2 x V6 Box so I'm thinking it may not, I'd love to know because all 3 Box are in daily use and it would be great to have a 3rd V6 Box, thanks. 

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Re: Tivo Replacement with V6 Box

Hello

You will receive a letter if you are entitled, also you can check yourself at https://www.virginmedia.com/shop/customer/getyourtivo?buspart=uk_dm_cus_cab_lib-mig_get-your-tivo if the check FAQ on that page only V+ or VHD set top boxes are eligible for the upgrade.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Tivo Replacement with V6 Box

I think that information is outdated, yesterday there was an update but thanks anyway. 

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Re: Tivo Replacement with V6 Box


@TobyTyler77 wrote:

I have 2 x V6 Box and a Tivo Box, with the announcement made yesterday about V6 Box  replacing the Tivo Box does this include me, 


What announcement?

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Re: Tivo Replacement with V6 Box

Virgin announced on the 19/11/2019 that Tivo Box are being fased out and some of the Apps and Services will no longer work on them. 

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Re: Tivo Replacement with V6 Box

Got a link to that announcement ?

--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Re: Tivo Replacement with V6 Box


@TobyTyler77 wrote:

Virgin announced on the 19/11/2019 that Tivo Box are being fased out and some of the Apps and Services will no longer work on them. 


That's not TiVo boxes, that's V HD boxes.

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Re: Tivo Replacement with V6 Box

Hi there

 

I can confirm there are no current plans to phase out the TiVo box.  To have a V6, our customers must have an active Virgin Media broadband service. We recognise that there are customers who shop with us for TV and Telephone only, or TV on its own.  Therefore we cannot phase out the TiVo box.

 

Regards

 

Lee_R

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