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Tivo 6 box flashing red and white frozen on welcome page

Hi 

Switches on tivo 6 .light flashes intermittently between red and white but nothing happened.did the reset process and got to the welcome page. It then froze..nothing happens..been like this for 2 days

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Helpful Answer

Re: Tivo 6 box flashing red and white frozen on welcome page

Hi
It sounds like a faulty box that needs replacing.
If you send a text message to 07533051809 with your account number, area code and the request (if you have more than one box include the serial number of the faulty box), someone will confirm when to expect the new box by post.

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