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TiVo remote volume and mute button not working

Just got a new Phillips 4k TV (pus7374) all the TiVo remote functions work with it apart from volume and mute button, tried pairing via setting,help,program your remote but whilst pressing clear and tv together not getting two green light flashes instead get one red and unable to continue further!! Can anyone help?

 

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Re: TiVo remote volume and mute button not working

Try some new (not rechargable) batteries as that can cause this issue.

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Re: TiVo remote volume and mute button not working

Simply new batteries needed in remote all sorted, thanks Ozsat.
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