Menu
Reply
triolo30vallett
  • 2
  • 0
  • 0
Just joined
296 Views
Message 1 of 4
Flag for a moderator

TiVo box over heating

TiVo box is over heating making the picture either go black or freeze. The box is then flashing green/red briefly before flashing red continually. 

Once turned off then back on it fails to restart.

any advice as I have tried calling virgin but no one available?

0 Kudos
Reply
dannylau
  • 11.01K
  • 889
  • 2.45K
Very Insightful Person
Very Insightful Person
288 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: TiVo box over heating

Is it in an enclosed space or is anything sitting on top of it? 

If so see if you can move it where there is more airflow, also give it a hover to make sure the vents are not clogged with dust

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

triolo30vallett
  • 2
  • 0
  • 0
Just joined
284 Views
Message 3 of 4
Flag for a moderator

Re: TiVo box over heating

Thanks.
Yes it's in a ventilated space and its dust free just been continuously over heating for the past 4 days.
0 Kudos
Reply
dannylau
  • 11.01K
  • 889
  • 2.45K
Very Insightful Person
Very Insightful Person
232 Views
Message 4 of 4
Flag for a moderator

Re: TiVo box over heating

Sounds like something has gone hideously wrong with the box, phone up and get a new box sent out, or possibly an engineer visit if they want to check the box

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply