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TiVo box looping and won’t start.

TiVo box looping between starting up then welcome then off. Have tried reset but doesn’t work. Was working fine until 2 days ago

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Very Insightful Person
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Re: TiVo box looping and won’t start.

I'd recommend calling VM to report it.

150 from a Virgin phone, 0345 4541111 from any other phone.

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Re: TiVo box looping and won’t start.

Thanks

I called the useless helpline that doesn’t even give me a route to speak to a person and just says turn it off and thank you and goodbye. Totally useless.

i have now had no tv in my room for a week. The box is stuck in a starting up/welcome loop. I have reset it and turned it off etc multiple times. It’s not working. Flashing orange etc 

Please help!

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Re: TiVo box looping and won’t start.

Hi Edgeguy,

It's best to call first thing in a morning at 8am when lines are least busy, or late afternoon/tea time.

When phoning, ignore the automated response asking you to press 1 for the link to online support. If you don't press any buttons then you should be placed into a queue and an agent should pick up the phone and resolve the problem.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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