Menu
Reply
Oliverparris
  • 2
  • 0
  • 1
Joining in
304 Views
Message 1 of 5
Flag for a moderator

TiVo V6 Remote

My TiVo V6 remote suddenly stopped working. I assumed this was the batteries which I changed to a fresh set but there is no response from the remote at all.
i tried to follow the reset, I.e. hold TV and Clear but no green light ever appeared.
Can’t try and re-pair the remote via the box as you can only scroll from first option to the end.
I can’t watch anything until the guide goes and I manually change channels which is tedious.
anyone experience this issue. May need a new remote?
would also be novel if there was an easy helpline number. Sign of the times and cost cutting I suppose!

thanks,
Ollie

0 Kudos
Reply
roy247
  • 3.34K
  • 289
  • 779
Wise owl
294 Views
Message 2 of 5
Flag for a moderator

Re: TiVo V6 Remote

newapollo
  • 15.89K
  • 2.1K
  • 4.99K
Very Insightful Person
Very Insightful Person
289 Views
Message 3 of 5
Flag for a moderator

Re: TiVo V6 Remote

Hi @Oliverparris 

If you follow the instructions on the link given by @roy247  you can order a replacment remote,  and on the last page there is a link to download the TV Control app. You can use the app as a temporary replacement until you receive a new remote.

Dave

I don't work for Virgin Media.

I'm a Very Insightful Person, I'm here to share knowledge. Learn more

Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The do's and don'ts. Keep the community welcoming for all. Follow the house rules
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
Love, love and love, forever - Pele



Oliverparris
  • 2
  • 0
  • 1
Joining in
281 Views
Message 4 of 5
Flag for a moderator

Re: TiVo V6 Remote

Thank you both for your help and swift responses. 

ollie 

Ashleigh_C
  • 5.36K
  • 197
  • 390
Forum Team
Forum Team
221 Views
Message 5 of 5
Flag for a moderator

Re: TiVo V6 Remote

Hi there @Oliverparris 

 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

 

Thank you so much as well to our community members newapollo and roy247 for their help and guidance on this. 

 

Have you been able to order a replacement remote? 

Ash_C
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply