The first stage in my self installation guide for upgrading my old TiVo box to a V6 is to call an automated line to activate the new kit. The line is not automated (I get placed in a long CS queue) making the "1 min" guide time a little wrong. I don't want to sit in a 1 hour queue to discover that this is not a necessary step, and waste valuable call centre bandwidth.
Do I still need to do this, or can I just switch the boxes around and it will just work?
My existing powerlines are much higher spec than the ones provided by Virgin, I assume I can just use my existing setup which has worked fine with the old TiVo box?
Finally, are Virgin still taking Hub 3 hardware back. I didn't have a Connect+ card in my box for returning the old kit.
I suspect that this V6 is not pre-activated. I was sent the box a while ago and I'm only just finding the time to install it now.
I say that, because I also received a separate Hub 4 more recently that didn't have an activation step in the start guide. Suggesting pre-activation is an optimisation that Virgin has made on more recent kit.
I'm reasonably technically minded, so I'm fine to give it a go. Lots of the FAQs seem to lay it on quite thick not to power it up until you've activated it.