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TiVo Box losing connection!

One of my V6 boxes has started losing network connection. Trying to use on demand is a disaster. I have to reboot the the hub and then the V6 box to watch anything 

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Message 2 of 11
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Re: TiVo Box losing connection!

How are is your affected box connected to your Hub? If its by Wifi try using an Ethernet Cable or Powerlines.

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Message 3 of 11
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Re: TiVo Box losing connection!

Wifi

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Re: TiVo Box losing connection!

The box is too far away from the hub to use a cable 

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Message 5 of 11
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Re: TiVo Box losing connection!

Let’s get a handle on your network connection.

Navigate on WiFi-connected V6s as follows:

Home > Help & Settings > Settings > Network > View Network Status >

and report:

Link Status

Signal strength

Connection Speed

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Message 6 of 11
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Re: TiVo Box losing connection!

Link Status Connected 2.4Ghz

Signal strength 62% (good)

Connection Speed 144Mbps

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Message 7 of 11
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Re: TiVo Box losing connection!

Hey Alan1401,

 

Has this improved at all since your last post on Sunday? The signal strength should be better than the one you have at the moment. 

 

 

Regards

Steven_L

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Message 8 of 11
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Re: TiVo Box losing connection!

No improvement so far 

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Message 9 of 11
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Re: TiVo Box losing connection!

Thanks for coming back to me Alan1401.

 

Please could you confirm a few details over a private message and I will see if I can see anything wrong from our side.

 

Thanks

Steven_L

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Message 10 of 11
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Re: TiVo Box losing connection!

Hi then powerlines sound like the best bet.Regards Micky
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