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SideShowBob1972
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There is a problem with the signal on this channel

On the following channels I get the message “There is a problem with the signal on this channel”

Comedy Central HD (132)

Sky Sports Premier League HD (502)

I have re-booted the box several times and checked all connections.

 

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jbrennand
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Re: There is a problem with the signal on this channel

Are all other HD channels ok? Other sports channels ok too?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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SideShowBob1972
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Re: There is a problem with the signal on this channel

All other Sports and HD channels are fine.

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Corinneangela
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Re: There is a problem with the signal on this channel

I recently had a similar issue. In the end the engineer came out but it was a very simple fix. Although all the connections to the box were fine, one cable (the white one) has another connection a little way down the cable (from V6 end) - this had come loose. He tightened that connection and all was fine.

SideShowBob1972
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Re: There is a problem with the signal on this channel

I will try that.

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SideShowBob1972
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Re: There is a problem with the signal on this channel

Thanks.

The connection was a little loose so tightened it up and it works fine.

Corinneangela
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Re: There is a problem with the signal on this channel

Yay! Glad I could help.