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mcgillca
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Tennis Replays on Amazon Prime

HI - I cannot view any replays of tennis matches on the Prime Video app.

Live tennis and other shows are fine - but none of the replays can be played. They are shown on the app, but when selected to play there is a message "This content cannot be played right now. Try again in couple of minutes." This is true for all the replay matches.

I can view the replays on other sources (e.g. using Apple TV), but not on the V6 box.

Could this be investigated?

Thank you,

Colin

Tivo 1TB + 500GB
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kreid4
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Re: Tennis Replays on Amazon Prime

Hello Colin

I have just tried the Prime video tennis replay on my V6 box.

I was able to watch the replay of the Andy Murray doubles match ok.

Regards 

k

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Superuser
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Re: Tennis Replays on Amazon Prime

Yes, I agree.

A week or so ago, the replays weren’t working but they are now for me.

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mcgillca
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Re: Tennis Replays on Amazon Prime

Thank you both - I spoke with Amazon prime yesterday - they were very helpful. They told me that they realised that there was a problem, had fixed it and would send out an update within the hour.

Not sure if this was in response to my call, or whether this fix was already in train, but glad its now fixed.

Colin

Tivo 1TB + 500GB
Broadband XXL
TV M+ & Sky Movies/Sports/HD
Phone: XL