The light on our V6 box is flashing amber, or shows a steady white light. When we try to watch tv the screen gets stuck on the starting up screen or the welcome screen. We have tried turning it off, leaving it off, and then turning it back on again, but it still doesn't work.
Hi how is your hub connected to the V6 by WiFi or Ethernet, Ethernet is the more stable method, also was there an outage in your area, check at the top right corner of this page and insert your postcode. Regards Micky