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Jameo92
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TV upgrade

How long after upgrading my package should the TV channels become available?

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newapollo
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Re: TV upgrade

Hi Jameso92,

If you upgraded over the phone it's normally immediate. If you upgraded by any other means it can take 24-48 hours.

Have you tried rebooting your V6?

You can also try reconnecting it to the network again 

  1. PressHome on your remote > Help & Settings >  Settings >  Network  > Connect to the Virgin Media service now

You can also try searching for missing channels

Help & Settings > Help > TV Care ( at the top of the screen) > Missing Channels >Refresh my channels list

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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