I got up this morning to nothing but static on the TV. No sound. Virgin have stated that "due to the technical nature of the issue" I should post here, so here I am.
Cables all checked. Virgin on the Go also only giving me a black screen. Turned off and on several times, including disconnecting the cables. TV working fine for other inputs (PlayStation, Rakuten, smart features, streaming non-virgin videos from phone wirelessly). I did the online tests and apparently no issues in my area. Broadband also no issues.
I'm at a loss on what more to try or what the issue could be. Can anyone assist?
TV Go & your STB are most likely different issues, so let's park that for a moment.
A VM box that's got a dodgy video output normally just results in a "no signal" output or corrupted picture - do you have access to the TiVo/V6 menu system, TV Guide at all? Are you able to post a picture of your "picture", it may help.
Have you tried rebooting your V6 with a known good HDMI lead (from a different source) connected to a known good HDMI port?
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