Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Settling in
113 Views
Message 1 of 2
Flag for a moderator

TV package upgrade wait time

I've recently upgraded my TV from Mixit to the Maxit TV package using the MyVirginMedia online portal. How long should I expect to wait before I see the channels on my box? When I added sky sports over the phone, I saw the channels almost immediately.

Tags (3)
0 Kudos
Reply
Highlighted
  • 15.83K
  • 1.79K
  • 3.68K
Very Insightful Person
Very Insightful Person
103 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: TV package upgrade wait time

Online upgrades take 24 to 48 hours. However, if you made another change over the phone during this period it can cause a further delay. I know it used to be the case that you could only make one change in a 24 hour period.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks