Assuming you genuinely have a V6, this is entirely indicative of a box without a working internet connection. The V6 connects to your homehub for the internet, so...
How is your V6 connected to your homehub? If it's 3 feet away, I would like to think this is by an Ethernet wired cable, but are you using that or wireless?
Regardless of the answer, follow (on your V6 remote) Home > Help & Settings > Settings > Network, and report what is shown in the top-right.
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