TV guide unavailable(M50) and or showing TO BE ANNOUNCED
1st call to VM (short for Very Mediocre) resulted in ages on the phone doing various things with rebooting/amending settings etc then told that it will all be ok in 24Hrs - guess what - your right it wasn't.
2nd call to VM resulted in ages on the phone doing various things with rebooting/amending settings etc then told we will send you a booster free of charge. I queried why would I suddenly need a booster when everything had previously been fine, and the fact that the TV box is 3ft from the HUB ! To be told "just follow the instructions when it arrives and everything will be fine"