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TV channels not working

Hi,

When watching TV certain channels are either no working and displaying error boxes or the picture and sound keep breaking up. 

I have restarted my box, inputted the error codes online and was advised to ring. I rang and the automated system checked the service to my house and said I needed to speak to an operator. 

I then spent the next 45 minutes on hold just to get disconnected. My house phone is currently not working so this call was from an O2 number which has cost me £7.20. So now not only do I still not have working channels I have also been charged for a call which has been disconnected! 

Can this be looked into and the issue resolved. 

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Re: TV channels not working

I've Private Messaged you so that I can take a look into this for you. Please see inbox.

Here to help! I'm a technician helping out whilst working from home. Find out more


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