Menu
Reply
RICHARDLYNN1985
  • 3
  • 0
  • 0
Joining in
224 Views
Message 1 of 4
Flag for a moderator

TV channels not activated

I am a new customer (well a month in) and have had to keep asking on the live text for my channels to be activated. I have heard nothing back for 3 weeks and I am starting to get seriously annoyed! Of course I understand the current stress tge company is under but I keep being told someone will get back to me but weeks later nought. 

0 Kudos
Reply
Aaron2
  • 768
  • 86
  • 136
Well-informed
205 Views
Message 2 of 4
Flag for a moderator

Re: TV channels not activated

Sorry, what do you mean? Is your actual TV box not even activated? Can you watch TV via your V6? You need to explain this more so it can be looked into.l as VM have recently done some free additional channels due to the ongoing pandemic. 


** I work for VirginMedia but all opinions posted here are my own.
0 Kudos
Reply
RICHARDLYNN1985
  • 3
  • 0
  • 0
Joining in
169 Views
Message 3 of 4
Flag for a moderator

Re: TV channels not activated

I have the freeview channels but none of the Movie or Sports channels I pay for!

0 Kudos
Reply
RICHARDLYNN1985
  • 3
  • 0
  • 0
Joining in
129 Views
Message 4 of 4
Flag for a moderator

Re: TV channels not activated

Were you able to shed any light? VM have still not replied ti a single message and tbat messanger system is entirely pointless! 

0 Kudos
Reply